Privacy Policy

We at Curious Buy Nature / Curieux de nature care about the privacy of each user of its Web site. In order to protect the privacy of its users, Curious Buy Nature / Curieux de nature has adopted the following policy:

GENERAL INFORMATION 

When you use the Website some basic general information is collected. This information is used to improve the Website and make your use of the Website as enjoyable and efficient as possible. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have when using the Web site. This general information is used internally in connection with Curious Buy Nature / Curieux de nature business, including marketing and advertising efforts

PERSONAL INFORMATION; CHANGES TO PERSONAL INFORMATION

When you set up an account on the Website or purchase an item from our order desk on the Website, we collect personal information (which you provide) that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) payment method and information; (viii) items purchased from us; and (ix)browsing, buying and selling patterns (collectively, "Personal Information")'.

You can change or update your Personal Information on the Website by changing your account information.

COOKIES

Our cookies, which are small pieces of information that are stored by the web browser on a computer’s hard drive, help us facilitate customers; visits to Curious Buy Nature / Curieux de nature cookies tell us when a user is a repeat visitor to our site, and let us know how he or she found us. They also allow us to automatically link our customers to their personalized accounts, including shopping baskets and Personal Shopping Accounts. Most Web browsers automatically accept cookies. Please check your browsers guidelines should you wish to reject cookies.

USE/SHARING OF PERSONAL INFORMATION

In order to provide you with the goods that you purchase on the Website, we need to ask for your name, shipping, and billing addresses and payment information or credit card number(s). If you also give us your email address, we use it to provide you with information about your order and its status. We also may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more great deals and valuable information. Your phone number will be used by Curious Buy Nature / Curieux de nature only in the event that our customer service representatives need to contact you about an order you have placed.

Curious Buy Nature / Curieux de nature currently does not share with any third party any Personal Information that is obtained from our customers who have purchased merchandise. Notwithstanding the foregoing Curious Buy Nature / Curieux de nature will not divulge any users Personal Information not identified above to any third party without such users prior consent.

Unsubscribing from Site Emails

If you do not want to receive promotional emails about Curious Buy Nature / Curieux de nature please follow one of the three options below:

1. You may "unsubscribe" when setting up your account. When providing your account information, simply uncheck the box on the notice that asks whether you would like to receive email updates about our new features, services, and special offers, and we will not send you any promotional information via email. Click here to unsubscribe now.

1. When you receive an email from Curious Buy Nature / Curieux de nature , you will be provided with a link that allows you to stop the delivery of email messages from us. If you decide to use the option to "unsubscribe"; you will no longer receive special offers, valuable coupons, new product introductions, and informational health and wellness newsletters.

DATA SECURITY

We take the security of the information we hold seriously, and we maintain administrative, technical, and organizational safeguards designed to protect it against unauthorized access, disclosure, alteration, and loss. Our key controls are:

• Encryption in transit: all data is transmitted over encrypted connections using TLS 1.2 or higher (HTTPS only). No personal, order, or business data is transmitted over unencrypted channels.
• Encryption at rest: data stored in our systems is encrypted at rest using AES-256 encryption managed by our cloud provider.
• Access controls: access is granted on a least-privilege basis to named users and to dedicated service accounts. Shared credentials are not used, and API credentials are rotated on a regular schedule.
• Audit logging: administrative activity and data access within our cloud environment are logged and retained for review.
• Data minimization: our reporting and analytics systems process product, catalogue, inventory, advertising, and sales metrics. They do not store customer names, addresses, email addresses, or payment details.
• Service providers: our Website is operated on Shopify, and our internal business reporting is stored and processed on Google Cloud Platform. These providers act as our service providers on our behalf, are bound by confidentiality and security obligations, and do not use the data for their own purposes.
• Retention: we retain data only for as long as necessary for the purposes described in this policy, or for as long as required by applicable law.
• Incident response: we maintain an internal escalation process for suspected security incidents, which includes revoking affected credentials without delay and notifying affected parties and regulators in accordance with applicable law.

PARENTAL CONSENT

Our privacy policy prohibits us from accepting members who are under the age of 13. Children under the age of 13 are free to explore our site, but should they wish to become members or make a purchase we require that they do so through their parents account.

LINKS

Curious Buy Nature / Curieux de nature would like to inform you that anytime you click on the links (including advertising banners), which take you to third-party web sites, you will be subject to the third parties; privacy policies. While we support the protection of our customers' privacy on the Internet, Curious Buy Nature / Curieux de nature expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of Personal Information by third parties.